© 2020 Coffee Bird

WORKING WITH US

STEP ONE

Call, email, text or whatsapp to discuss your requirements for flavour profile, process, price point and the time you need the coffee.

 

Or you may just want to jump straight to our offer list HERE which is currently 2019 crop. The 2020 offer list will be ready soon. If you would like us to contact you when it is out then please just CONTACT US.

 

STEP TWO

Try some samples. We can either send samples to match your preferred flavour profile and/or process or you may make your own choice from the offer list. Just let us know if you would like green (100gms) or roasted (30 gms) samples.

 

You can fill out our samples form HERE.

STEP THREE

Cup the samples. We would be grateful for any feedback you can give us on the coffee so that we can share this with the farmers.

 

STEP FOUR

Placing your order. You can place your order by email or phone and we will send you a sales order for you to sign and return. At this point you let us know when you would like to collect the coffee or have it delivered.

 

If you are ordering before the coffee starts landing, which is from April through to July, we will keep you informed of the coffee’s journey to its landing.

 

For new clients, payment is due prior to release of your first order.  After your third order (or for existing clients located in UK, US, and Europe) finance terms are available.  Our terms are FCA, which means the price includes all costs to the point the coffee is loaded onto the truck leaving the warehouse.

 

STEP FIVE

When you are ready to take in the coffee you may collect it from the warehouse, arrange delivery with a shipping company or we can arrange the delivery at cost for you. If you choose the latter option we can give you a quote by return.

Currently our coffee is warehoused with Vollers in Bury St Edmunds in the UK.

FAQs

OUR MINIMUM ORDER

We work with all sizes of roaster whether you require a few bags or multiple containers. Shipping rates are generally by the pallet (approx 10 bags) so buying in full pallet increments offers the best value, particularly for international shipments. We have a three bag minimum order per release.

HOW WE PACKAGE

Our coffees are packaged in GrainPro liners, inside our custom repurposed denim bags. GrainPro liners are tough, multi-layer plastic bags which act as barriers to gas and moisture. Tests have shown the bags extend the colour, flavour and aroma life of coffee. Each bag holds 69kg of coffee. Our denim bags are made by The New Denim Project, who repurpose textile and denim scraps to make our sustainable and unique bags - read more about these here.

'SPOT' COFFEE

We hold a selection of coffees at our warehouse. Please contact us for our current offer list. Many of our clients choose to place an order with us to purchase coffee in the future (buying “Forward”). We will guide you through your options and discuss what is best for you and your business.

CONSOLIDATING PALLETS

We are happy to work with our warehouse to combine your order in pallets with coffees from other vendors, to reduce shipping costs.

DELIVERING TO

We have delivered from our UK warehouse to most European and many Asian countries, Australia and New Zealand. Wherever you are, we will work with you to find a shipping route and estimate costs and delivery times. Container sales (FOB) will be shipped directly from origin.

COFFEE SPECIFICATIONS 

We know all our farmers very well. We will supply you with information on them, their farms and coffees as standard, including beautiful photos. We are happy to provide any additional information as requested, and work together to provide you the necessary marketing materials to help you keep your customers and staff knowledgeable on the farmers that you are collaborating with.

FURTHER QUESTIONS

Please get in touch! We’d love to hear from you. love@coffee-bird.com

COFFEE BIRD PROVIDES A PLATFORM BASED ON TRUST AND INTEGRITY, BRINGING LIKE-MINDED FARMERS AND ROASTERS TOGETHER.

WE WOULD LOVE FOR YOU TO JOIN THE FAMILY.